King County awarded for commitment to clean transportation

King County’s efforts to address climate change and promote cleaner transportation were recognized this month with the “2016 Clean Cities Sustainable Commitment Award” from our partners at Western Washington Clean Cities.

This is the Clean Cities most prestigious annual award, reserved for organizations that go above and beyond in their commitment to reduce fossil fuel use, promote alternative fuels, and improve air quality.  King County is a Gold-level Clean Cities member, and under Executive Dow Constantine’s leadership, has taken bold steps to adopt clean technologies and promote equitable access to transportation.

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Continue reading King County awarded for commitment to clean transportation

Metro is taking action to address cost, quality, and equity in Access paratransit

Crossposted from Metro Matters

By Chris O’Claire, Metro Transit Assistant General Manager, and Priscilla Vargas, Managing Director of Paratransit & Rideshare Operations (Updated 6/14/17)

Metro Transit is committed to continuing to improve the Access paratransit service we provide to qualifying riders who cannot ride fixed-route bus service. The King County Auditor’s Office has presented the findings of a performance audit of Access Transportation to the King County Council. Metro concurs with the recommendations of the audit and is moving forward to address each of them.

The audit results echo feedback Metro staff solicited and received from customers over the last year, even as Metro worked collaboratively with the auditor. Metro listened to public feedback from customers, caregivers, stakeholders, and a community advisory group. Together, this feedback identified areas of improvement that Metro used to inform current and future service improvements

Access customer prepares to board service provided by Metro

In recent months, Metro has already taken steps to reduce costs, better monitor and enforce cost controls and good service quality, and assure equitable access to Access Transportation. Specifically, Continue reading Metro is taking action to address cost, quality, and equity in Access paratransit